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Unable to login to VDP restore client

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Hi

 

I've just recently started to use the VDP and am trying to test the file level restore functionality.

I'm unable to login to the restore client however.

 

On a VM I have a backup of, I open IE and type https://"IP of vdp:8543/flr/"

As credentials I have tried both basic and advanced login. On the basic login I try to log in with the domain administrator (domain\administrator, which is also a local administrator) . It then seems to try to connect to the vdp but after a couple of seconds a message appears:

"Login failed. HostSession is NULL"

 

If I try the advanced login instead and try to use the vCenter Credentials I get "Login failed. Invalid credential format"

I try to login with the same user (SYSTEM-DOMAIN\vdp) I created for vCenter Registration. I have tried to use both SYSTEM-DOMAIN\vdp and only vdp as a username but with the same result.

 

Any thoughts as to what might be wrong? I have tried this with the same result on several VMs, and also tried to restart the file restore service on the configuration page.

 

Any help will be greatly appreciated.


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