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Lync 2010 headsets do not work in Workstation v9

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I have been using the full Microsoft Lync 2010 client in a Windows 7 VM using VMware Workstation v 8 for some time now.

I have been using the Plantronics Voyager UC V2 Bluetooth and C710M USB headsets. Both are certified for Lync 2010 by Microsoft.

In Workstation v 8 they both work very well with Lync in a W7 VM and I am able to make and receive phone calls.

After upgrading to VMware workstation v 9 neither head set works. I cannot make a phone call. There is usually no error reported just no audio through the headsets. Occasionally the Lync client will report audio problems and suggest trying a different headset but that only happened a couple times.

I have tried uninstalling VMWare tools and running without and then re-installing them. It never works.

I backed down to Workstation v 8 and everything is fine again and I am able to make and receive calls.

Obviously something is broken in workstation v 9.

 

The Lync servers and AD environment itself are in a completely separate server environment. I use this host to run virtual workstations in various configurations for testing purposes.

 

The host machine has plenty of power.

Host config:

ASUS Sabertooth X79 motherboard

Intel Core I7 3930K CPU

32GB RAM

Windows 7 Ultimate 64 bit

 

Guest config:

1 CPU, 1 core

2GB RAM

Windows 7 Enterprise 64 bit

 

Thanks for any help.


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