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"Apply Template" in VSM

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In Infra8 when you viewed “Requests Outstanding”, or did a “Request Search”, there was an icon called “Apply Template” - this button enabled you to apply a different workflow template to the selected request:

apply template.png
We can no longer see this in VSM; has it been removed?

 

We found this useful to apply a different template if a request was initially raised using the wrong one.  If it’s been removed, is there a different suggested approach to handling a request that’s been created using the wrong template?

 

(we can see "Convert to Template" still, this is not what we are talking about here.)

 

Thanks, Ian


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