Hi guys,
we are having some strange issues with a V4V installation. Everything has been up and running for nearly exactly 2 days (minus 4 minutes) after the V4V adapter has been installed onto vCOps 5.7. The informations are:
vSphere: 5.0
View: 5.1.1
vCOps: 5.7.0
vCOps for View: 1.5
Registration of vCOps to vCenter done and checked
License added to vCOps-vApp
V4V adapter instance created (and still there, am also still able to create a new V4V adapter)
V4V broker agent installed and paired
V4V dashboards have been available in Custom UI, used them
today V4V dashboards disappeared and are missing from the Custom UI
Pairing got checked (works), vApp shutdown and powered on, license is still applied
Logging in as an user with role "Administrator" or "Operator" only shows vCOps Advanced/Enterprise default dashboards, but no more V4V dashboards are available or configurable
Supsect log file entry in vCOps Custom UI v4vadapter.log:
2013-04-17 12:25:33,122 ERROR [RMI TCP Connection(74)-xx.xx.xx.xxx] (1394) com.integrien.adapter3.V4V.V4VAdapter.onTopoRefresh - Exception in onTopoRefresh
java.lang.NullPointerException
at com.integrien.adapter3.V4V.TopoWrapper.getUserDesktopByMachineID(TopoWrapper.java:646)
at com.integrien.adapter3.V4V.TopoWrapper.replaceViewTopo(TopoWrapper.java:380)
at com.integrien.adapter3.V4V.AdapterBrokerMessageServer.onTopoRefresh(AdapterBrokerMessageServer.java:66)
at com.vmware.vcops.adapters.view.net.BrokerMessageServerImpl.onTopoRefresh(BrokerMessageServerImpl.java:67)
at sun.reflect.GeneratedMethodAccessor985.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
at sun.rmi.transport.Transport$1.run(Unknown Source)
at sun.rmi.transport.Transport$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Unknown Source)
at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
2013-04-17 12:25:33,122 ERROR [RMI TCP Connection(74)-xx.xx.xx.xxx] (1394) com.integrien.adapter3.V4V.V4VAdapter.onTopoRefresh - Context is <context pod_id='ccf9b8ea-b866-4669-a75e-9aa21e022a6e' ver='1.0' />
Anybody can help?
BR
Steffen